carpet cleaners

Testimonials for carpet cleaners

Show the stain that came out.

Carpet cleaning is bought on doubt. The customer has a stain they think is permanent and three quotes that all say professional. The one who gets the job is the one whose last customer said the stain came out.

Right below is the text I would send a client, ready to copy.

Start freeNo card needed. Cancel whenever.

A text you can send

The text I would send after a good job

Hi [their name], it's [your name]. Glad it all went well. Would you write a sentence or two about it for my website? If it helps, start with this: What did you think would never come out? It takes a minute and needs no account: [your link]

Swap in your own names. The link comes from your dashboard.

How it works

1
Share one link
You get a single link. Send it by text or email to a client whose work went well.
2
They write it, in a minute
No account and no app to download. They rate you and write a couple of lines.
3
You approve what appears
Nothing is public until you say so. Approve the good ones and they appear on your website automatically.

When to ask

When the carpet is dry and they walk on it for the first time, usually the next morning. A text that evening lands well.

The single biggest reason carpet cleaners have no testimonials is that nobody asks while the work is still fresh, not that clients are unwilling.

Questions that get a real answer

“Please leave a review” produces “great service”, which persuades nobody. Ask something specific instead:

What did you think would never come out?
Did we show up when we said and finish when we said?
How does the room look now?

Exalted gives you the link. Send the text at the moment above, not a week later.

What good looks like

An example of the kind of thing carpet cleaners collect with Exalted.

Example

Red wine on a cream carpet, two years old, I had a rug over it. He did not promise anything on the phone, worked on that spot for twenty minutes, and there is nothing there now. The whole house smelled clean for a week.

Teresa M. · Homeowner

Illustrative, not a real client. Every testimonial Exalted publishes is written by a real person and approved by the business owner.

Your reputation, as a ladder

Each approved testimonial moves you up a tier, so you have a reason to keep asking. Visitors see the tier and know how established you are.

Friendly1+ approved

Honored5+ approved

Revered15+ approved

Exalted30+ approved

Pricing

Starter is $9 a month or $85 a year. Pro is $19 a month or $180 a year. Both are free until your fifth testimonial, and neither asks for a card to begin.

See what is in each plan

Worth reading before you ask

More on the blog. If you ask for Google reviews too, the free Google review link generator and the review request templates need no account. If you want a client quote as a picture to post, I made a free testimonial image maker.

Start collecting this week

Set up a link in about five minutes and send it to the last client who thanked you.

Start free